To create a new ICSR access your Client section.
On the action buttons of table "All adverse events/adverse reactions", you'll see the button to create new ICSRs:
A form will pop-up:
After adding the Case Report Code of your choice, click "Add" and your new ICSR will be created and displayed in the table "All adverse events/adverse reactions" (columns will be displayed according to your ICSR configuration):
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